Services

Most of the companies I work with, operators, service providers and their investors, come to me with a specific problem: a plan nobody fully trusts, a program drifting off schedule, an operation that has outgrown how it was organized, or an edge data center or ILA project that needs a development plan before capital is committed. The three services below describe the kinds of work that solve those problems. They are starting points, not packages. Every engagement is scoped to your situation. I work alongside your team, I stand behind the deliverables we agree on, and we build them together so your people have what they need to operate successfully.

Service

Program Governance & Independent Review

Programs rarely fail all at once. They drift, and nobody says so until the date is already gone. Your program gets the structure to stay on plan, and an independent read when it is not. Your team executes; I keep the governance honest.


ANY STAGE

Independent plan review

A third-party assessment of the schedule and budget from an operational perspective: whether the sequencing, durations, crew assumptions and permitting time are realistic. For a sponsor testing a portfolio company's plan, or a portfolio company testing its EPC's.

AT KICK-OFF

Program setup

Plan, baseline schedule, risk register (including permit risk along linear fiber routes), RACI, governance model and handoff criteria, workshopped with your team so the plan belongs to them.

OFF TRACK

Program reset

An independent diagnosis that separates operational causes from organizational, vendor and financial ones, and a recovery plan with named owners.

AFTER A RESET

Implementation oversight

Regular check-ins while the recovery takes hold. Progress reviewed against the plan, drift flagged early, owners held to their dates.

ONGOING

Governance check-ins

An independent voice in your governance. Reviews that rebaseline when reality changes and give boards and investors validation they can rely on.

Best for: PE sponsors validating a capital plan; PE-backed portfolio companies; programs reporting to boards or steering committees; multi-party builds where shared governance needs a neutral facilitator.

Service

Operating Model & Standards

A company runs well when three things are written down: what good looks like, how the work gets done, and who owns each piece. In most companies some of that lives in people's heads, some of it in old spreadsheets, and some of it nowhere at all. You get all three built out: standards, process documentation, and responsibility alignment using RACI matrices that name an owner for every activity and every handoff.

The work is detailed and specific to your company, mapped at the task level: how a hut gets inspected, how a change order moves from the field to an invoice, who approves the as-builts before closeout. I have spent 25 years in telecom operations, so the map reflects how your crews, vendors and back office actually work, and your team will recognize their own jobs in it.

What that looks like depends on your business model.


ASSET OWNERS

ISPs, fiber and tower operators, data center owners

Capital project plans that keep the build on track, then maintenance and inspection standards built around network reliability, an assessment of your sites and equipment against them, and a remediation plan where the findings call for one. Reliable connectivity first, with a longer useful life and more value from every asset to follow.

SERVICE PROVIDERS

Construction, engineering and integration firms

A structured implementation methodology, a PMO (project management office), the toolkit your project managers work from, and the training to run it, including the commercial side of the job.

PE PLATFORMS

Roll-ups and multi-company portfolios

Bringing acquired companies onto shared definitions, comparable reporting, one project and cost structure, and a realistic sequence for getting there.

GETTING READY FOR AI

Organized, consistent, clearly owned information is what a well-run operation needs, and it is exactly what an AI tool needs before it can do anything useful. It is built in from the start, so your standards, process documents and data work for your team and for the AI tools you bring in. I run my own firm this way, and you get what I have learned from it.

Best for: Infrastructure owners whose maintenance practices have not kept up with the size of their network; construction and engineering firms stepping up in project scale; PE platforms where portfolio reporting is still assembled by hand; any company that wants to use AI and suspects its information is not ready.

Service

Edge Data Center and ILA Development Planning

Development planning for edge data center and ILA sites, balancing the route path, the local jurisdiction and the opportunity to expand service to local ISPs. These projects pull in many specialists: site and market analysts, the utility and power engineers, designers, contractors, the operator and tenants. You get their work coordinated into one schedule that holds up, with a partner structure and RACI that make clear who owns what.

Projects die on zoning and permitting long before anyone puts a shovel in the ground, usually for reasons that could have been predicted with jurisdictional due diligence. So the plan includes zoning and moratorium screening, permit strategy, and a review of the project schedule to flag where permitting delays are likely. Data center siting brings its own challenges: local moratoria and data center ordinances are spreading quickly. I track them nationally, which gives you visibility into where local opposition is building momentum before you commit to a market.

The output is a plan built on facts rather than assumptions.



Best for: Developers planning edge data center sites; fiber operators placing ILA sites along new routes; operators adding edge or regional hub capacity in unfamiliar jurisdictions; partnerships where several parties each own a different piece of the project.

Every engagement is bounded, priced up front, and built so your team owns the work after I leave.

If you are testing whether a plan holds up, getting a program back on plan, starting up a complex new project, organizing an operation or planning an edge or ILA site, I would like to hear about it. First conversations are free, and I will give you my honest read on whether this is a fit.

johanna@jovergent.com